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Notes on the handling of virus scanners

d.velop documents potentially processes large amounts of data and is therefore prone to performance issues caused by external systems such as virus scanning software. It is nearly impossible to provide general recommendations for configuring virus scanning software, as the configuration must be considered individually for each project. This chapter is intended to merely provide some tips for working with virus scanning software in the context of a d.velop documents system.

Excluding individual processes, directories, file types and other adjustments

If using virus scanning software causes performance issues while working with d.velop documents, you can exclude individual processes, directories, or file types from virus scanning after thoroughly analyzing the individual risk.

Warning

Exceptions always create a residual risk that you must analyze individually.

Example: An e-mail processing system has a much higher risk than a local scanning system that only digitizes paper documents.

Always perform sufficient load tests before and after configuring the virus scan software to evaluate possible performance gains due to virus protection restrictions. Always weigh up security aspects and possible performance gains before restricting virus protection for certain items.

When in doubt, always upgrade your (virtual) hardware resources to eliminate performance issues before compromising security by restricting virus protection.