Open Documentation Menu

How do I create a "Go to" function for opening e-mail content in web applications? (Example of use)

You can use a Go to function to map different scenarios (for example, for opening the content of e-mails in third-party provider applications) using URLs.

Example

You want to enable your users to open e-mail content for customer numbers (e.g. KN00451) in an internal CRM application.

To make this function available to your users, you can create a Go to function. Under Open URL, enter a URL template for the internal CRM application (e.g. https://crm.company.com/customer/) as the URL.

When the specified URL is subsequently accessed, https://crm.company.com/KN00451 is then retrieved as the result of the search and opened as a URL in your users' web browser.