About d.3one
Useful things to know about storing and displaying e-mails in d.3one
For Microsoft Exchange, you can choose to archive an item as a DGIX file or EML file. When installing the Groupware app, archiving is automatically enabled in DGIX format.
Let's assume that you want to use the EML format for archiving.
This is how it works
Open the Configuration feature from the start page and navigate to E-mails in the Document management category.
Select the entry Microsoft Exchange under E-mail management.
Go to the Processing settings perspective.
Select the option Storing format: EML instead of DGIX.
If you are also using d.ecs content crawler, you then restart d.ecs content crawler.