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Log in using the identity card (German only)

Here you will find all the information about logging in with the new identity card.

Warning

This function can be used only in Germany and with a German identity card.

Requirements for Logging in with an Identity Card

You will need the following to log in with your identity card:

  • A German identity card with the online identity card function.

  • A suitable card reader.

  • AusweisApp 2.

If you fulfill these prerequisites, you can link your existing account with the identity card and log in securely in the future.

Linking Your Identity Card with a foxdox Account

You want to link your German identity card with your account.

This is how it works

  1. Open your browser and log in.

  2. Click on the gear wheel and then select Account.

  3. Select Identity card from the options.

  4. Click on Link identity card.

  5. Follow the instructions in AusweisApp 2 and authenticate yourself. After the link has been established, you can also log in with your identity card.

Questions and Answers about Logging in with your Identity Card

Here you will find frequently asked questions and answers about logging in with your identity card.

Does the identity card replace logging in with my user name or e-mail address?

No, you can still log in with your user name or e-mail address. To do so, simply log in using your identity card and a six-digit PIN when you log in with your identity card.

Can I deactivate the login process with my user name and e-mail address?

No. Unfortunately, this is not possible.

Why do I need the AusweisApp, and where does it even come from?

The software AusweisApp 2 is a trustworthy software component that is being developed by Governikus KG on behalf of the German Federal Ministry of the Interior. This development is taking place according to the strict specifications issued by the Federal Office for Information Security in Germany, or BSI for short. You can find additional information on the AusweisApp website.

Why is the login process secure?

Logging in using the identity card is a two-factor authentication.

The factors “having” and “knowing” protect you. You must have your identity card at hand and know its six-digit PIN.

What happens if I lose my identity card?

Please contact your authority or your Citizens Registration Office in Germany to find out what you need to do in this case. After you have received a new identity card, you need to link it with your account again.

What do we store from your ID card?

We can only request information from the service- and card-specific identifier of the identity card (pseudonym function).

But that does not mean we know the pseudonym and could use it somewhere else. The identity card contains a chip that can act as a small computer and perform new calculations. If we query the pseudonym, a value valid only for us is calculated. We store this value so it can recognize you the next time you log in.

How can I log in even more securely?

Assign a secure password. The following generally applies: the more characters your password contains, the more secure it is. That is why the password you assign should be as long as possible and also contain special characters, numbers, and letters (both uppercase and lowercase).

But do note that your account is only as secure as the password for your e-mail account!

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