Setting up a Pioneered Account
Creating a New Account
Important details of the web application (overview)
Important details about the app (overview)
Open Documentation Menu
Reversing Encryption
If you receive encrypted documents, you can disable encryption for your documents at any time.
This is how it works
Click on the gear wheel icon and select My subscriptions and then the name of your provider.
Click on Options and disable Protect received documents with an additional password.
Click on Finished to apply the setting and close the dialog.
You can only complete this process in a web browser, and not using the app. You should ideally use a PC to complete the required steps.
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