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Overview dbs | case manager for end user

dbs | case manager is displayed in the browser language you have set. If further language packages have been licensed, you can also select other d.3 national languages.

Note

Note: In Rising 1, German and English are initially supported. In a later Rising, the d.3 national languages will be reimplemented.

On the start screen of d.3one you will find the tiles for creating a new case, the case overview and the partner management. More setting options are summarized under Configuration.

The functions behind the tiles are described in the following chapters including creating and editing cases, tasks and case overview.

Note

If the system has not been fully configured or there is a problem communicating with an external application, an information banner can be displayed on each page to indicate any problems. If this banner becomes visible, depending on the error message displayed, your administrator must be informed about it in order to solve the problem permanently. The banner can be hidden by clicking on "Ignore". All accessible web pages try to provide full functionality at all times. This is also the case when a banner is a problem. Depending on the problem, it may then be possible, for example, that individual sections of a page are usable and functional, but other areas have only limited functionality. Example: The configuration for the external applications is invalid. It may then not be possible to create a task in the Task app, but the master data of the case will still be functional.